Property Maintenance

An established property maintenance company with turnover of approximately £5–6 million.

As organisations grow, internal information and processes often become distributed across systems, documents and individual ways of working.

The requirement here was not another public-facing website. The business needed a secure internal environment through which appropriate people could access the information and functionality relevant to them.

Rather than treating an intranet simply as somewhere to publish internal documents, the project was approached as an internal web application.

Secure access and user roles provide the foundation for an environment that can respond differently depending on who is using it.

A password-protected internal web application with user-level and role-based access.

The architecture provides a secure foundation for presenting internal information and functionality according to the requirements of different users.

“A digital environment through which people interact with the business.”

The project changes the idea of an intranet from a place where internal information lives towards an environment that can continue evolving as new internal requirements emerge.

The organisation has a modern, secure internal environment designed around its own requirements rather than forcing every process into a generic public-facing or off-the-shelf interface.